Terms & Warranty

ConenMounts Limited Warranty

ConenMounts warrants its products to be free of defects in material or workmanship for a period of five (5) years from the date of original purchase. For warranty service a proof of date of original purchase must be provided.

If any product is found to exhibit defects during the limited warranty period, ConenMounts will, at its sole discretion, repair or replace defective product at no charge to the original purchaser, subject to the conditions and exceptions described below.

To make a warranty claim, promptly notify ConenMounts within the warranty period described above by calling the ConenMounts Support Center at +49 6533 75-316. No Products may be returned for credit, exchange, or service without prior authorization from ConenMounts. The purchaser is responsible for securely packaging the defective unit and returning it to ConenMounts or a ConenMounts Authorized Servicer via prepaid shipping. Repaired or replaced Products and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty on the original purchase.

This warranty does not cover any damages caused by using improper packaging materials or improper packaging & shipping to or from ConenMounts. ConenMounts will not be liable for any damage caused by misuse, abuse, accidental damage, modification, improper repair or installation or adverse environmental factors including fire, flood, lightning or incorrect electrical currents. ConenMounts shall have no liability if the Product has been used in an application or environment other than that for which it was intended. All electrical mechanisms are intended for indoor use only. ConenMounts is not responsible for any damages from services performed by other than ConenMounts or a ConenMounts Authorized Servicer.

DISCLAIMER OF WARRANTIES: THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESSED OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. UNLESS STATED HEREIN, ANY STATEMENTS OR REPRESENTATION MADE BY ANY OTHER PERSON OR FIRM ARE VOID.

This warranty shall be the sole and exclusive remedy to the original purchaser. ConenMounts’ entire liability for a material breach of this Agreement shall never exceed the purchase price of the Product covered by this Agreement. ConenMounts is not liable for performance delays or for nonperformance due to causes beyond its reasonable control. Except as provided in this written warranty, neither ConenMounts nor its affiliates shall be liable for any loss, inconvenience, or damage, including direct, special, incidental or consequential damages, including lost profits, cost of substitute equipment, downtime, claims of third parties, including customers, or injury to property, resulting from the use or inability to use the ConenMounts Product, whether resulting from a breach of warranty or any other legal theory. Some jurisdictions do not allow limits on warranties or remedies for breach in certain transactions. In such jurisdictions, the limits in this paragraph and the preceding paragraph may not apply.